DRIZY CO., LTD has built and published on the website https://drizy.vn and the application Drizy - Book your own driver immediately.
The User Privacy Notice is as follows:
User privacy notice
This User Privacy Notice (“Notice”) describes how DRIZY CO., LTD uses your Personal Information.
Purpose and scope of collection:
The data collection takes place on the Drizy e-commerce trading floor application including: Email, phone, username, customer's address (Optional), customer's vehicle name, vehicle type, number plate vehicle, registration certificate (Optional), vehicle registration (Optional). This is the information that the Drizy system needs members to provide when registering to use the service and Drizy contacts the customer to confirm when the customer registers to use the service to ensure the best benefits and experience for the customer. consumers.
Users are solely responsible for the security and retention of all activities and services under their registered name, password and email address. In addition, users need to be responsible for promptly notifying Drizy Co., Ltd. about unauthorized use, abuse, security violations, retention of registered names and passwords of third parties for measures. suitable solution.
Scope of information use:
Drizy e-commerce app – Set a driver to use user-supplied information to:
Provide driver service to users
Send notifications about the activity of driver partners, users, and related programs.
Prevent activities that destroy user and driver-partner accounts, or fraudulent activities.
Communicate and deal directly with driver partners or users in case of emergency.
In case of request from law enforcement agencies: Drifzy e-commerce platform application – Set the driver to cooperate in providing member's personal information upon request from judicial authorities including: Procuratorate Police, courts, and police agencies investigate when there are violations of the law by customers and driver partners. In addition, no one has the right to infringe on members' personal information.
Information storage time
The user's personal data will be stored until a cancellation is requested or the user logs in and performs the cancellation. In all other cases, the user's personal information will be kept confidential on the server of Drizy Co., Ltd.
Address of the unit that collects and manages personal information
Drizy . Co., Ltd
Head office: No. 3/804 Thien Loi, Kenh Duong, Le Chan, Hai Phong.
Email: info@drizy.vn
Means and tools for users to access and correct their personal data.
Users have the right to self-check, update, correct or cancel their personal information by logging into their account and correcting personal information or asking Drizy to do so.
The user has the right to submit a complaint about the disclosure of personal information to a third party to the management board of the TMDT Drizy exchange - Book a driver. When receiving these feedbacks, Drizy will confirm the information, be responsible for answering the reason and guide the member to restore and keep the information confidential.
Committed to protecting customer's personal information
User's personal information on the Drizy application is committed to absolute confidentiality in accordance with Drizy's personal information protection policy. The collection and use of information of each member is only done with the consent of that customer, unless otherwise provided for by law.
Do not use, do not transfer, provide or disclose to any third party about the user's information without the consent and permission of the user.
In the event that the server is attacked by a hacker leading to the loss of user personal data, Drizy will be responsible for promptly reporting the incident to the management authorities for timely handling and users' knowledge.
The Drizy Administration Board requires users when registering as a member, to provide all relevant personal information such as: Full name, contact address, email, CCCD number, phone, .. and bear the responsibility. liability for the above information.
Mechanism for settling complaints and disputes
When complaints and disputes arise related to users' personal information, DRIZY promotes negotiation and mediation between the parties in order to maintain members' trust in DRIZY's service quality and implement follow these steps:
Step 1: The user complains about the incident related to his personal information to DRIZY by calling 0225 999 3 888 & 0343 539 302, sending feedback via the "Help" section in the DRIZY application or https://drizy.vn page, from DRIZY's official Facebook social network page, from DRIZY application, after each ride and/or other forms that are not illegal
Step 2: DRIZY's Customer Care Department will receive user complaints, depending on the nature and extent of the complaint, DRIZY will take specific measures to assist users in resolving such dispute. and reply results to users within 10 working days.
In case the incident is beyond the ability and jurisdiction of DRIZY, DRIZY will ask the user to bring the matter to the competent state agency for resolution according to the law.
DRIZY respects and strictly implements regulations on protecting consumer rights and protecting users' personal information. Therefore, DRIZY also asks users to respect and strictly comply with this Personal Information Protection Policy and provide complete, accurate, detailed and truthful information. All acts of fraud, fraud, infringing upon the legitimate rights and interests of others shall be condemned and shall be fully responsible before the law.
Other
Links to Third Party Websites
The Websites may contain links to third party websites. Please note that DRIZY is not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. If users provide information to such sites directly, the privacy policies and terms of use of those sites will apply and DRIZY is not responsible for information processing practices or policies. security of those sites.
Personal Information of Minors and Other Individuals
If the user is a parent or guardian, please do not allow minors (persons under 18 (eighteen) years of age) under the user's custody to submit Personal Information to DRIZY. In the event such Personal Information is provided to DRIZY, the user hereby consents to the processing of the minor's Personal Information and the user personally accepts and agrees to be bound by the Notice. and take responsibility for the child's actions.
In some cases the user may have provided Personal Information relating to another individual (e.g. the user's spouse, family members or friends) and in those cases the user use on behalf of and ensure that users are authorized to provide their Personal Information to DRIZY and that the user has obtained their consent for their Personal Information to be processed and used in the following manner. mentioned in this Notice.
Acknowledgment and Acceptance
By communicating with DRIZY, using DRIZY's services, purchasing products from or through working with DRIZY, the user acknowledges that the user has read and understood this Notice and agrees and accepts the DRIZY use, process and transfer your Personal Information as described in this Notice.
DRIZY reserves the right to modify, update or amend the terms of this Notice at any time by posting the updated Notice on the Websites. By continuing to communicate with DRIZY, by continuing to use DRIZY's services, purchasing products from DRIZY, or by continuing to work with DRIZY after this Notice has been revised, updated or revised, such actions shall mean that the user accepts such corrections, updates or modifications.
In the event of a conflict between the Vietnamese and other language versions of this Notice, the Vietnamese version shall prevail.
Committed to protecting customer's personal information
Personal information of users on the DRIZY App and website is absolutely confidential by DRIZY in accordance with DRIZY's personal information protection policy.
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